Online Sales

I am a woman. The important thing is to offer only really quality goods and not to delay orders.

I often order different things. What are the disadvantages? You order one, you receive another, you receive goods with defects. The prices are higher than in the store, a complaint if necessary is either impossible or it comes out salty. I have had cases of pushing counterfeit goods. For example, fake typewriters with a label affixed to the original. Complaint impossible. What would you like to change? Nothing. An eye to see, a hand to touch. It is best.

Online commerce has undergone great development in recent years and still continues. There is almost no product or service that we cannot order online. Personally, as a customer, I do not like the idea that the prices of the products offered should not be shown in the description, but a personal inquiry should be made to the seller. I don't think it's right. Some online merchants support all sorts of fees when ordering: a fee if you want to make a payment by cash on delivery method, a product insurance fee, and these are mandatory and not at the customer's request. It would be nice if more than one online cosmetics store allows you to order samples so that the consumer can judge whether the product is right for him. Finally, I can add an incompetent and unkind attitude on the part of the consultants by phone / website / chat to the clients. Of course, there are also many good examples of online marketers who have managed to develop good practices.

I really appreciate the choice of size on delivery, few traders do. The smooth return of goods that I have judged do not meet my expectations. And the personal attitude towards regular customers. Congratulations and a small discount for the birthday, they make a good impression on me and I say to myself, it's nice to give my money to this merchant, he works, he has a desire to satisfy the customer.

Clients should read the terms and procedures very carefully. I am on the other side and very few are familiar with the conditions. Read everything, a lot of the information you need is written on the site. There are also a lot of customers who seem to know more than employees or are angry. The problem will not be solved by threats and shouting.